Terms of Service

These Terms of Service (the "Terms") govern your use of wayke.io, the Wayke web application and the Wayke desktop agent (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Wayke ("Wayke", "we", "us") is operated as a personal project. How we handle personal data is described in our Privacy Policy, which forms part of these Terms.

1. What the Service does

Wayke finds public conversations on the channels you connect (such as LinkedIn, X and Reddit) that match the searches you configure, scores them for relevance and opportunity, and drafts a suggested reply for you to review.

Wayke never publishes anything on your behalf. Drafted replies stay in your review queue. You decide what to post, you edit it as you see fit, and you post it yourself. Every message that reaches a third-party platform is one you chose to send.

2. Eligibility and your account

• You must be at least 16 years old and using the Service for professional purposes.
• You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity that happens under your account.
• One account is for one person. Do not share your account or resell access to it.
• Tell us at [email protected] promptly if you believe your account has been compromised.

3. Third-party platforms are your responsibility

This section matters more than any other, so please read it carefully.

The channels you connect are operated by third parties, each with their own terms of service, automation policies and rate limits. Wayke is not affiliated with, endorsed by, or sponsored by LinkedIn, X, Reddit, or any other platform.

• You remain bound by each platform's terms. Using Wayke does not change your relationship with them, and nothing in the Service should be read as permission to do something those terms prohibit.
• You are responsible for what you post and how you engage. Volume, tone, frequency and relevance are your calls to make. Do not use the Service to spam, to send bulk unsolicited messages, or to engage in a way a reasonable platform would treat as abuse.
• We cannot guarantee your account on those platforms. A platform may restrict, suspend or terminate your account there for reasons of its own, including how you use it. That risk is yours, and we are not liable for it.
• Platforms change. A channel may stop working at any time — for example if a platform changes its markup, its API or its policies. We may modify or remove a channel in response, without notice.

4. The desktop agent

For channels that require you to be signed in, Wayke provides a desktop agent that runs on your own computer and drives your own browser, using a browser profile you sign in to yourself. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the agent for the duration of your account.

You agree not to:

• Reverse engineer, decompile, or modify the agent, except to the extent that restriction is unenforceable under applicable law.
• Redistribute the agent or run it on behalf of anyone other than yourself.
• Use the agent to circumvent a platform's access controls, paywalls, rate limits or anti-automation measures.

The agent runs on hardware you control. You are responsible for the security of that machine and of the browser profile the agent uses.

5. Acceptable use

You agree not to use the Service to:

• Break any applicable law, or infringe anyone's rights.
• Harass, defame, threaten, or target an individual, or to conduct surveillance of a private person.
• Build or sell a dataset of the people whose public posts appear in your queue, or otherwise repurpose that data beyond deciding how to engage with the conversation.
• Generate or post content that is deceptive about who you are or who you represent.
• Interfere with the Service, probe or load-test it without permission, or attempt to access another user's data.
• Resell, sublicense, or provide the Service to third parties as your own product.

We may suspend or terminate an account that breaches this section, and where the breach is serious we may do so without notice.

6. AI-generated content

Scores, reasoning and drafted replies are produced by large language models. They can be wrong, out of date, biased, or confidently mistaken about facts. They are suggestions, not advice, and they are not legal, financial, medical or professional advice of any kind.

You are solely responsible for reviewing anything the Service drafts before you use it, and for everything you publish. Similar or identical drafts may be generated for other users; we make no claim that output is unique, and we do not warrant that using it will not infringe a third party's rights.

7. Your content

You keep ownership of everything you put into the Service — your search configuration, business context, and any text you write or edit. You grant us a limited licence to host, process and transmit that content strictly to operate the Service for you, including sending it to the model provider named in our Privacy Policy for inference.

We do not use your content to train models, and we do not sell it. Subject to the licence above, we claim no ownership over the replies you produce with the Service.

8. Plans, billing and cancellation

• Free and paid plans. The Service offers a free plan and a paid plan. Features and limits available on each plan may change as the product develops.
• Payment. Paid subscriptions are billed through Stripe on a monthly or quarterly interval, depending on the plan you choose. Prices are shown at checkout and exclude any taxes that may apply to you.
• Renewal. Subscriptions renew automatically at the end of each billing interval, at the then-current price, until you cancel.
• Cancellation. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the interval you have already paid for; you keep paid access until then.
• Failed payments. If a renewal fails, we may retry it and may downgrade or suspend paid access if it keeps failing.
• Refunds. Payments are generally non-refundable except where required by law. If something has clearly gone wrong, email us — we would rather sort it out than argue about it.
• Price changes.We may change prices with at least 30 days' notice before they apply to your next renewal.

If you have a statutory right of withdrawal as a consumer in your jurisdiction, these Terms do not remove it.

9. Our intellectual property

The Service, including its software, design, and the Wayke name and logo, belongs to us and is protected by intellectual property law. These Terms grant you a personal, non-exclusive, non-transferable, revocable right to use the Service — nothing more. Any rights not expressly granted are reserved.

10. Availability and changes to the Service

The Service is under active development and is provided without any uptime commitment. We may add, change, suspend or remove features at any time. We will try to give reasonable notice of material changes that reduce functionality you rely on, but we may act immediately where security, legal compliance or a third-party platform requires it.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. On termination, your right to use the Service ends immediately; data deletion follows the retention rules in our Privacy Policy. Sections 6, 7, 9, 12, 13 and 14 survive termination.

12. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, that discovered conversations will be complete, timely or relevant, that scores or drafts will be accurate, or that using the Service will produce any particular business result — including any customer, follower, reply or other outcome.

13. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, nor for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of the Service — including the suspension or loss of any third-party platform account.

Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) USD 50.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence, or any consumer rights you have that cannot be waived.

14. Indemnity

You agree to indemnify and hold us harmless from any claim, loss or expense (including reasonable legal fees) arising from your use of the Service, anything you publish using it, or your breach of these Terms or of a third-party platform's terms.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, for material changes, notify you by email or through the Service before they take effect. Continuing to use the Service after a change takes effect means you accept the revised Terms.

16. Governing law

These Terms are governed by the laws of Brazil, and the courts of São Paulo, Brazil have exclusive jurisdiction over any dispute — except where mandatory law in your country of residence gives you the right to bring proceedings, or requires proceedings to be brought, elsewhere.

17. General

If any provision of these Terms is found unenforceable, the rest remains in force. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.

18. Contact

Questions about these Terms can be sent to [email protected].